3 Year Warranty
Prosource Worldwide LLC (Prosource) warrants that this product shall be free of defects in material and workmanship for three (3) years from date of purchase. If there is such a defect, Prosource will repair or replace the product as appropriate and as determined by Prosource.
To obtain service under this warranty, the Purchaser must fill out and file the appropriate service request form to acquire a Return of Materials Authorization (RMA) number.
Purchaser must notify Prosource of the defect before the warranty expiration date(s). A RMA number must be requested from Prosource and this number must be included on all correspondence, as well as the packaging for the returned product. Prosource corporate or distribution office will pay for shipping if the Purchaser is returning the product for warranty service. If returning the product for a refund, shipping is done at the Purchaser’s expense. The product should be packed safely, in the original (or comparable) packaging. Prosource will pay return shipping costs to the customer once the Product is repaired or replaced. Shipments received not in compliance with the terms of this warranty will be shipped back to Purchaser, at Purchaser’s expense.
This warranty applies only to the hardware specified in this document and used normally within its operating specifications. It does not cover hardware modified in any way, or subject to unusual physical, electrical or environmental stress, including water damage, or acts of nature, or if used in an incorrectly installed manner, or with the original identification marks altered.
This warranty is valid for the original Purchaser only. Prosource neither assumes nor authorizes any person to assume on its behalf any liability in connection with the sale, installation, service or use of its products. Prosource shall not be held responsible for special, consequential or punitive damages of any kind arising out of sale, installation service or use of their products. Prosource does not warrant that Product is suitable for any specific purpose. Mounting hardware is not covered by this warranty.